I have already bought the software Easy Entrance. Also I installed it on my laptop. While launching this software, a message is displaying that "This product cannot be used in your current region". I have spend Rs.1200 to buy this software. What should I do?
R
Answer by
Robert Polubinski
Based on the error it gives, the software is locked to a certain country. Guessing from the dot IN at the end of their domain, I believe the software is for use in India and all the related countries. If you try to install it on another country, then you might encounter those messages.
Typically, in this case a refund is necessary, meaning that you should request your money back and choose something else instead.
Access the website and click the headphones icon on the top-right section. Call one of the numbers and request a refund based on the message it displays when you launch it. They might also offer a fix for that error if you are in a correct region.
I have already bought the software Easy Entrance. Also I installed it on my laptop. While launching this software, a message is displaying that "This product cannot be used in your current region". I have spend Rs.1200 to buy this software. What should I do?
Based on the error it gives, the software is locked to a certain country. Guessing from the dot IN at the end of their domain, I believe the software is for use in India and all the related countries. If you try to install it on another country, then you might encounter those messages.
Typically, in this case a refund is necessary, meaning that you should request your money back and choose something else instead.
Access the website and click the headphones icon on the top-right section. Call one of the numbers and request a refund based on the message it displays when you launch it. They might also offer a fix for that error if you are in a correct region.